Alarm Monitoring

David Moss

Vice President of Sales, FAMS | PM AM Corporation

David Moss is Vice President of Sales for FAMS at PM AM holding more than 37 years of experience in technology sales. He is responsible for driving strategies to deliver more profitable business models, enhance business performance, and ensure that PM AM is well-positioned for continued growth.

Earlier in his career, David has served domains like Digital Technology, Telecommunications, eCommerce, and Technology Consulting, to name a few. He strongly believes in building fast-growing and reliable long-term relationships with customers to foster business opportunities.

Prior to working with PM AM, David was associated with some of the world-renowned companies like Nortel, Canal+ Technologies, and Harris Corporation, one of the leading public safety technology providers.

David attended Stephen F. Austin University and later the Darden School of Business at the University of Virginia.

David Moss

Vice President of Sales, FAMS | PM AM Corporation

David Moss is Vice President of Sales for FAMS at PM AM holding more than 37 years of experience in technology sales. He is responsible for driving strategies to deliver more profitable business models, enhance business performance, and ensure that PM AM is well-positioned for continued growth.

Earlier in his career, David has served domains like Digital Technology, Telecommunications, eCommerce, and Technology Consulting, to name a few. He strongly believes in building fast-growing and reliable long-term relationships with customers to foster business opportunities.

Prior to working with PM AM, David was associated with some of the world-renowned companies like Nortel, Canal+ Technologies, and Harris Corporation, one of the leading public safety technology providers.

David attended Stephen F. Austin University and later the Darden School of Business at the University of Virginia.

Daniel D. Stocking

Government Relations Manager | PM AM Corporation

Dan has been consulting with police departments and government organizations on security and related issues for more than ten years now, on behalf of PM AM.

As a thirty-one year retired police veteran, Dan brings a very unique perspective to the field of Alarm Management. With actual experience of responding to alarms as a patrol officer he understands the inherited risk of alarm response to a high percentage of false alarms and the need to be prepared for the few actual valid alarms.

For PM AM, Dan has been directly responsible for false alarm management solutions being implemented in dozens of cities and counties across the United States. His knowledge of law enforcement procedures and his ability to guide ordinance development and compliance programs has proven invaluable to agencies and communities of all sizes.

Dan is based in Colorado, is the recipient of numerous awards and honours, and he has conducted many seminars, workshops and training sessions. He received his Bachelor of Science degree in Criminal Justice from Metropolitan State University in Denver.

Harold Hurtt

Public Safety Advisor | PM AM Corporation

Harold has 41 years of law enforcement expertise applied across diverse police departments including Arizona, California and Texas.

He was the Chief of the City of Houston, Texas from 2004 to 2009. He had been recruited by Mayor Bill White to revitalize organizational performance of the fifth-largest police department in the United States with 8,200 sworn and non-sworn employees.

He later joined the US IMMIGRATION AND CUSTOMS ENFORCEMENT (ICE) as an Assistant Director from 2010 to 2015. During his tenure with ICE, he was engaged with FAMS as a consultant. He is currently working to educate the departments by conducting workshops. While his stint as the Chief of the City of Houston he spoke about the success of PM AM FAMS as he had an opportunity to experience the same.

Harold holds a Master’s degree in organizational management from the University of Phoenix and a Bachelor of Science Degree in Sociology from the Arizona State University.

Michael Moity

Branch Manager | Houston Public Safety Division | PM AM Corporation

Michael Moity is Branch Manager, Houston Public Safety Division at PM AM. He is responsible for overseeing daily operations and working closely with city leaders to identify, develop, and drive revenue and quality initiatives. In more than a decade of diverse experience, Michael has formulated and administered strategic courses of action to ensure the highest level of public safety performance.

Michael was an integral part of the launch, success, and development of PM AM’s strategic partnership with The City of Houston – Administration and Regulatory Affairs and Houston Police Department in 2009.

At PM AM, Michael played a vital role in supporting The ARA Team and Houston Police Department leaders in laying the foundation which increased revenue from $6.4 million to $10.2 million in the first three years. During his tenure with PM AM, he developed skills to anticipate the needs of city leaders and deliver timely solutions.

Prior to joining PM AM, Michael has worked with some of the world’s most respected brands. He has held numerous key management roles in both operations and sales in the Mortgage Finance industry. In addition, he is a member of The American Society for Quality (ASQ) and leads operations and staff with a mindset of continuous development.

Prabhjit Singh

Director Operations | PM AM Corporation

With over 14 plus years of extensive experience in Call Centre Management and Data Analytics, Prabhjit has proved to be an asset for our organization. He oversees the complete Customer Service and Data Centre operations across our centres in Dallas, TX, Houston, TX and Colorado Springs, CO.

Prabhjit works closely with our municipality clients during the implementation phase and ensures the quick turnaround on the implementation of the services. He acts as a liaison between the City staff and PM AM Information Technology teams to ensure the timely delivery of the services. He is also responsible to ensure that the services are being provided as per the Contract specifications.

Prior to joining PM AM, he has managed Call Centre Operations for various Fortune 500 companies like Hewlett Packard and Target. He has managed team size of over 300 employees and is extremely well-versed with latest innovations in the Call Centre marketplace. He is a Six-Sigma Green Belt and has successfully implemented several revenue-enhancement and First Call resolution projects.

Judy Vigil

CSR Manager | PM AM Corporation

Mrs. Judy Vigil performs on various levels of management and the responsibilities at PM AM Corp (ATB Services).

Born and raised in Lubbock TX and went to high school in Lubbock and Honolulu HI. Married Ricardo Vigil on 1974 and traveled the world for 19 years while Rick was in the USAF and retired in 1993 after 20 years of active duty. We have two daughters and one son and our three children have blessed us with seven beautiful grandchildren. We have lived in Colorado Springs, CO since 1984.

Lived in Honolulu HI for 5 years and worked at See's Candies Store as customer service representative and then as the store manager. From Honolulu we moved to Naples, Italy where I worked at the military credit office as an office clerk. Moved to Colorado Springs from Naples and worked at the USAF Academy Base Exchange as a front checkout clerk and eventually became head clerk and then shift supervisor for the customer service department. Also worked at Current Inc/Checks Unlimited/Deluxe Corporation where I started in data entry then to customer service as a bilingual representative. While still at Deluxe, I was promoted several times eventually earning the position of bank data analyst. Thereafter, I came to work at PM AM Corp (ATB Services) where I have performed on various levels of management and the responsibilities that come with the position. I have always believed that customer service is my strength and it comes naturally after performing the function for so many years. More importantly I enjoy helping our clients/customers have a pleasant experience with resolve.